Monthly Archives: April 2018

Beyond Starbucks: How Racism Shapes Customer Service

By Alexandra C. Feldberg and Tami Kim of the New York Times On May 29, Starbucks will close 8,000 locations to administer racial bias training for 175,000 of its employees. The move is a response to national outrage over the … Continue reading

Posted in African-American, Customer Service, Fairness, New York Times, Racism, Thought-Provoking Analysis

How Republics End

By Paul Krugman of the New York Times (originally posted December 19, 2016) Many people are reacting to the rise of Trumpism and nativist movements in Europe by reading history — specifically, the history of the 1930s. And they are … Continue reading

Posted in civilization, Democracy, Donald Trump, Elections, leadership, Thought-Provoking Analysis

Iconic Leadership

by David Murrin Leadership should be viewed as service. One of the key elements in safely resolving the crisis of the western world and ultimately moving towards a Sentient World is the concept of how power is wielded by our political … Continue reading

Posted in David Murrin, leadership

Five takeaways from the Comey interview

by Niall Stanage of The Hill Former FBI Director James Comey’s much-hyped interview with George Stephanopoulos aired on ABC’s “20/20” Sunday night, with huge ratings guaranteed. What were the main takeaways? It’s on — Comey hit Trump full-force. Comey threw … Continue reading

Posted in Controversial, Donald Trump, James Comey, Politics, The Hill, Thought-Provoking Analysis

Future wars will be fought with physical and cyber robots: Get ready for the Internet of Battle Things

by Katyanna Quach of the Register (UK) A US Army researcher believes that wars will be fought with human soldiers commanding a team of physical and cyber robots to create a network of “Internet of Battle Things” in the future. … Continue reading

Posted in Artificial Intelligence, Controversial, Internet of Things, Robots, war