Joe McKendrick in Forbes –
More than a decade ago, Nicholas Carr, in his work Does IT Matter, suggested that the widespread availability and low prices of technology made it more of a utility like electricity or water, versus a competitive differentiator. This may be happening with artificial intelligence to some degree.
“It appears that AI’s early adopter phase is ending; the market is now moving into the ‘early majority’ chapter of this maturing set of technologies,” write Beena Ammanath, David Jarvis and Susanne Hupfer, all with Deloitte, in their most recent analysis of the enterprise AI space. “Early-mover advantage may fade soon. As adoption becomes ubiquitous, AI-powered organizations may have to work harder to maintain an edge over their industry peers.”